Terms of Service

These Terms of Service govern your use of ArctiQ Fuel's website, services, and consulting offerings. By accessing our website or engaging our services, you agree to be bound by these terms and conditions.

These terms establish the legal framework for our professional relationship and define the rights, responsibilities, and obligations of both parties. Please read these terms carefully before using our services.

Last updated: July 29, 2025 | Effective date: August 1, 2025

Service Usage and Access

Acceptable Use Policy

Permitted Uses

• Accessing information about our arctic energy consulting services
• Submitting legitimate inquiries and consultation requests
• Using our website for professional research and evaluation purposes
• Engaging with our content for educational and business purposes
• Participating in professional discussions and industry communications
• Utilizing our services for lawful business and commercial purposes

User Responsibilities

• Provide accurate and complete information in all communications
• Maintain the confidentiality of any account credentials or access information
• Use our services in compliance with all applicable laws and regulations
• Respect intellectual property rights and proprietary information
• Conduct professional interactions with courtesy and respect
• Notify us immediately of any unauthorized use of your account or security breaches

Service Availability

We strive to maintain continuous availability of our website and services, but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to:

• Scheduled maintenance and system updates
• Technical difficulties or server issues
• Force majeure events beyond our reasonable control
• Security incidents requiring immediate response

Account Terms and Conditions

Registration Requirements

While basic website access doesn't require registration, certain services may require you to provide contact information and professional details. You must be at least 18 years old and have the legal authority to enter into these terms.

Account Security

You are responsible for maintaining the security of any account information and for all activities that occur under your account. We recommend using strong, unique passwords and enabling available security features.

Professional Verification

For certain consulting services, we may require verification of your professional credentials, company information, or project legitimacy as part of our due diligence process.

User Conduct and Legal Obligations

Prohibited Activities

Unauthorized Activities

• Attempting to gain unauthorized access to our systems
• Reverse engineering or attempting to extract source code
• Using automated tools to scrape or harvest data
• Circumventing security measures or access controls
• Interfering with the proper functioning of our services

Harmful Content

• Transmitting malicious software or code
• Uploading inappropriate or offensive content
• Engaging in harassment or abusive behavior
• Distributing false or misleading information
• Violating intellectual property rights

Content Guidelines and Standards

Professional Communication Standards

All communications and content shared through our services must maintain professional standards appropriate for business and technical discussions in the energy consulting industry.

Intellectual Property Respect

Users must respect all intellectual property rights, including trademarks, copyrights, trade secrets, and proprietary information belonging to ArctiQ Fuel or third parties.

Confidentiality Obligations

Any confidential or proprietary information disclosed during consultations or service delivery must be kept strictly confidential and used only for the intended business purposes.

Age Restrictions and Professional Requirements

Minimum Age Requirement

Our services are intended for professional use by individuals who are at least 18 years of age and have the legal capacity to enter into binding agreements.

Professional Capacity

Users must have the authority to represent their organization and make decisions regarding energy consulting services and related business matters.

Service Limitations and Disclaimers

Disclaimer of Warranties

Important Service Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. While we strive for accuracy and professional excellence, we cannot guarantee specific outcomes or results.

No Warranty of Accuracy

While we use professional expertise and industry best practices, we do not warrant the accuracy, completeness, or reliability of any information, analysis, or recommendations provided through our services. Market conditions, regulations, and technical factors can change rapidly.

No Guarantee of Results

Energy consulting involves inherent uncertainties and risks. We do not guarantee any specific results, outcomes, resource discoveries, or financial returns from our consulting services or recommendations.

Third-Party Dependencies

Our services may rely on third-party data, technologies, or partnerships. We disclaim responsibility for the performance, accuracy, or availability of third-party services or information.

Limitation of Liability

Maximum Liability Limitation

Our total liability for any claims related to our services shall not exceed the total amount paid by you for the specific service giving rise to the claim in the 12 months preceding the claim.

Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Lost profits or revenue
• Business interruption or opportunity costs
• Data loss or corruption
• Third-party claims or demands
• Regulatory fines or penalties

Force Majeure

We are not responsible for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, government actions, labor disputes, or technical failures.

Service Modifications and Termination

Service Updates

We reserve the right to modify, update, or discontinue any aspect of our services at any time with reasonable notice to existing clients.

Account Termination

We may terminate or suspend access to our services for violations of these terms or for any other reason with appropriate notice.

Effects of Termination

Upon termination, your right to use our services ceases immediately. However, confidentiality obligations and limitation of liability provisions survive termination. We will make reasonable efforts to provide transition assistance for ongoing projects.

Legal Framework and Dispute Resolution

Governing Law and Jurisdiction

Canadian Federal and Provincial Law

These terms are governed by the laws of Canada and the specific province in which services are delivered. Any legal disputes will be subject to the exclusive jurisdiction of Canadian courts.

Regulatory Compliance

• Canadian energy sector regulations
• Provincial professional licensing requirements
• Environmental protection legislation
• Indigenous rights and consultation protocols

International Considerations

• Cross-border project compliance
• International trade regulations
• Multi-jurisdictional legal frameworks
• Foreign investment restrictions

Dispute Resolution Procedures

Preferred Resolution Process

We encourage direct communication and professional mediation to resolve any disputes efficiently and maintain positive business relationships.

Step 1: Direct Discussion

Professional consultation to understand and address concerns

Step 2: Formal Mediation

Independent mediator assistance for resolution

Step 3: Binding Arbitration

Professional arbitration under Canadian rules

Arbitration Terms

If mediation is unsuccessful, disputes will be resolved through binding arbitration under the Canadian Arbitration Association rules. Arbitration proceedings will be conducted in English and take place in the province where services were primarily delivered.

Legal Contact and Terms Modification

Legal Inquiries and Notices

For legal matters, formal notices, or dispute-related communications, please use our secure contact form with "Legal Notice" in the subject line. All legal communications will receive priority handling and professional legal review.

Submit Legal Inquiry

Terms Modification Policy

We may update these terms periodically to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through:

• Website notification with 30 days advance notice
• Direct communication to active clients
• Updated terms posted with clear revision dates
• Opportunity to review changes before they take effect

Continued use of our services after term updates constitutes acceptance of the modified terms.

Severability and Entire Agreement

Severability: If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. Invalid provisions will be replaced with enforceable terms that most closely reflect the original intent.

Entire Agreement: These terms, together with our Privacy Policy and any specific service agreements, constitute the complete agreement between you and ArctiQ Fuel regarding use of our services.

Assignment: You may not assign or transfer your rights under these terms without our written consent. We may assign these terms in connection with a merger, acquisition, or sale of assets.